Privacy Policy
Welcome to Lorven Prints! Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website and services.
1. Information We Collect
We may collect personal information when you interact with us, such as:
Contact & Account Info
Name, email address, phone number, address — when you create an account or place an order.
Transaction Details
Billing and shipping information, purchase history, order preferences.
Technical & Usage Data
IP address, browser type, device details, pages visited, clicks — to help us improve your experience.
Content You Upload
Images, logos, designs or text you upload to create your print products.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate order updates and offers.
- Improve our website and products.
- Personalize your experience.
- Prevent fraud and protect our users.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Delivery partners and payment service providers.
- Trusted service providers helping us operate the website.
- Legal authorities if required by law.
4. Cookies & Tracking
We use cookies and similar tech to make your browsing better — remember preferences, show relevant info, and understand site usage. You can choose to disable cookies in your browser — but note some features may be affected.
5. Security
We take reasonable steps to protect your data. However, no system is 100% secure — so please keep your login details confidential.
6. Children's Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from minors.
7. Changes to This Policy
We may update this policy from time to time. We'll post the latest version on our site with an updated date.